«There is no phone that can compare to it. Having any other cell phone would be a setback.»
So explained to BBC Mundo Julius Wilkerson, a customer of Samsung in the United States, which was for him his Galaxy Note 7 and why he refused to return it.
Like Julius, thousands of users decided to keep the device and renounced the company’s replacement program, despite the latent risk that the phone could explode at any time.
But now, the South Korean firm has decided to give them an ultimatum: if they do not deliver it before the end of March, the device will be unusable.
According to Korean media, the company reported last Friday that it intends to «kill» the Galaxy Note 7 that have not been returned through software that will remotely install and prevent the battery from being recharged.
The first so-called «urgent» for users to deliver failed phones, whose scandalous explosions caused a crisis in their reputation (and sales), was issued by the company in October.
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But many users ignored it.
This time, the measure is radical. «This latest update will completely prevent users from using the product,» says The Korea Herald.